About Vonfair

Vonfair 

At Vonfair, we redefine modern sophistication with exquisitely crafted jewelry and handbags that embody timeless elegance and superior craftsmanship. Designed for those who appreciate refined style, our collections blend minimalist aesthetics with enduring quality. From statement jewelry to impeccably designed handbags, each piece reflects our commitment to excellence, making Vonfair a symbol of contemporary fashion and prestige.

✨ Minimal. Modern. Timeless. ✨

FAQs – Vonfair 

General Questions

1. Do you offer Cash on Delivery (COD)?
Yes, we provide COD on all orders under PKR 25,000. Prepayment is required for orders above this amount.

2. What is your return policy?
We offer a 14-day return policy. Download the return form from our website and post it along with the jewelry to the company address mentioned on the form. The buyer/customer is responsible for return delivery charges.

3. Do you deliver all over Pakistan?
Yes, we deliver nationwide using Leopards Courier, TCS, and Call Courier.

4. How long does standard delivery take?
Standard processing time is around 4 working days, but delivery may arrive within 2 working days depending on workload. Delays may occur, and we are not responsible for them.

5. What materials do you use in your jewelry?
We primarily use stainless steel for its durability and shine, along with other metals and a variety of stones. The materials for each piece are mentioned in the product descriptions on our website.

6. How long does bespoke jewelry take?
Bespoke jewelry takes longer as each piece is custom-made with care and precision.

7. How can I order bespoke jewelry?
To order a custom piece, WhatsApp us at +92 300 1825456.

8. What is your helpline number?
You can reach us at +92 300 1825456 for any inquiries.

9. What is your email for inquiries?
Email us at vonfair5@gmail.com for any questions.

10. How can I track my order?
Once your order is shipped, we will send you a tracking number via email, and the courier company will also send an SMS with tracking details.

11. Do you offer gift packaging?
Yes! We offer premium gift packaging for a perfect unboxing experience. You can select this option at checkout.

12. Do you offer jewelry care tips?
Yes! To keep your jewelry looking new, avoid contact with water, perfumes, and harsh chemicals. Store it in a dry place when not in use.

Shipping & Returns FAQs

1. What are the shipping charges?

  • Flat rate: PKR 200
  • Free shipping on orders above PKR 3,000

2. How will I track my order?

  • Once your order is shipped, we will send you a tracking number via email.
  • The courier company will also send you an SMS with tracking details.

3. What should I do when receiving my order?

  • Keep your cash ready for Cash on Delivery (COD) orders.
  • When you receive an SMS from the courier, ensure you're available for delivery.

4. Who is responsible for the package after dispatch?

  • Once we dispatch your order, the courier company is responsible for delivery.
  • However, damaged or lost items will be covered by Vonfair.

✨ Follow us on social media to stay updated on new designs, exclusive sales, and jewelry care tips!

Happy Jewelry Shopping! 😊